Experienced Business Development Manager Required
We're looking for a NEW Business Development Manager that shares our core values and is genuinely thrilled to help people and provide exceptional service everyday!
If you're passionate about being organised, efficient, hard-working and you're a customer service type person who LOVES to solve problems and find solutions fast, apply below:
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Business Development Manager Required To Join Our Expert Team
Do you love Property Management but want to work in a more FUN, flexible, rewarding, and GROWTH-focused environment?
If you want to be recognised for what you do, to grow, and to have the support to become a true expert in your field, then we want to talk to you...
Who we are...
We are a WHITE LABEL ARLA registered, Property Management centre that specialises in managing portfolios of rental properties for letting agents, headed by industry experts Dawn Bennett (Managing Director & CEO Sally Lawson).
We help agents by taking care of the day-to-day tenancy management of their landlord's properties, with an admin, maintenance and client accounting service.
Due to expansion, we are currently looking to recruit a new Property Manager to join our team of tenancy managers, with existing tenancy and property management experience.
This role offers extensive training to help you get your qualifications, however, you may already be qualified, which is awesome and will certainly progress you in the role faster.
Our team have have worked together for many years, people stay with us, and there is a reason, we are flexible and look after people.
Our head office is a great environment, fun, busy and with free lunches, parking and a busy social schedule.
The Role of a Property Manager
We offer FLEXIBLE work, based at our offices, this role is purely on computer and phone only and does not require visiting properties at any time, as we manage properties all over the UK.
You will ultimately manage all aspects of the Tenancy for a portfolio in a manner that preserves the good name and reputation of the Letting Agency and retains landlords with minimal errors and thereby generating no complaints.
You will act as a liaison between tenants and landlords in matters relating to the tenancy and report accurately to the client as required. In all dealings with clients, landlords and tenants ensure that clear and compliant advice is provided.
If you are not yet qualified, we will offer you full training to gain your lettings technical award level 3 and 4.
Below is an example of the various tasks a tenancy manager may carry out whilst managing a portfolio.
We also have a highly experienced management and supervisory team and extensive in-house training to make sure any gaps in your knowledge will be quickly filled, you will never be left alone or unsupported.
The Primary Responsibilities of a Business Development Manager
Drive business growth by converting outbound leads into valuation appointments and new
instructions.
Proactively identify and pursue new business opportunities through daily prospecting and database management.
Deliver outstanding enquiry conversion through structured follow-up and professional communication.
Manage and nurture relationships with vendors, some landlords, and other key stakeholders to
generate repeat and referral business.
Maintain accurate records of all communications, appointments, and progress in accordance with company procedures.
Prepare performance reports and contribute ideas to enhance conversion strategies.
Represent the brand with professionalism and enthusiasm, ensuring every interaction reflects
company values and service standards.
Work collaboratively with the wider team to achieve monthly and quarterly business targets.
Job Challenges:
Consistently achieving target levels of valuation appointments and conversions
Maintaining momentum and motivation in a fast-paced, target-driven environment.
Managing multiple projects, follow-ups, and client conversations simultaneously.
Ensuring all enquiries are followed up promptly and no opportunities are lost.
Handling objections with professionalism, resilience, and strategic thinking.
Maintaining accuracy in CRM and marketing systems to support effective reporting.
Balancing time between prospecting, follow-up, and client engagement while meeting daily
activity expectations.
Key Skill Sets:
Ideally experienced in business development, sales, or lead generation within a competitive environment.
Confident and persuasive communicator with strong closing and negotiation skills.
High energy, resilience, and self-motivation with a results-driven mindset.
Excellent organisational and time management abilities.
Skilled in building rapport and maintaining long-term professional relationships.
Exceptional attention to detail and ability to follow structured sales processes.
Strong IT literacy and experience using CRM systems.
Team-oriented attitude with the ability to work independently and deliver under pressure.
What we will provide:
Full and continuous training on our proven business development and conversion processes.
Market-leading technology and tools to maximise efficiency and results.
Regular coaching and mentoring to support professional growth.
Competitive basic salary plus generous commission and bonuses.
Supportive and motivating work environment focused on progression and achievement.
Contact us: [email protected]
Call us: 01992 917 111
Christopher Stokes is a trading name of Smart Life Estates Limited
Company Registered Address: 10 Newnham Parade, College Road, Cheshunt, Hertfordshire EN8 9NU
Company Registered in England & Wales.
Registration No.: 05440939